HomeMy WebLinkAboutIT 2025 ReportIT 2025 End of Year report
Accomplishments
Laserfiche Records Archive
• Migrated files from the counties Laserfiche archive to the towns in house Laserfiche server.
• Imported users and setup permissions on all the Laserfiche folders.
• Worked with Clerks to create forms for marriage, handicap and dog licensing.
• Created workflows for clerk forms and made available to public.
• Added payments via PayPal to Laserfiche.
• Set up multiple security certificates to secure our connections to Laserfiche.
Backup and Recovery
• Upgraded our NAS and added storage to accommodate for the inhouse record archives.
• We have upgraded our backup Veeam licensing so we can configure immutable backups.
• Increased internal bandwidth so we can back up all our servers overnight.
CrowdStrike
• Worked with NY state to configure Crowdstrike. Crowdstrike is provided by the state, and it monitors
the town’s network and endpoint devices for malware attacks and system vulnerabilities.
• Completed training on the CrowdStrike platform and setting up alerts for the IT department.
Additional Projects & Impact Areas
• Recovered the town’s Youtube account and changed our zoom settings for live meetings after a Zoom
Hack.
• Procured a new DVR for security cameras at town hall and Bolton point.
• Upgraded Foxit licenses to the new Foxit version 14 for PDF creating/editing
• Moved the Large scanner downstairs and setup a scanning station to archive old records.
• Set up large displays in basement for code and planning review.
• Received $50,000 grant to continue security upgrades and cloud backups.
• Awarded 2 factor security tokens for Bolton point through DHSES
2025 Thoughts
Over the past year, significant progress was made to modernize the Town’s records management,
strengthen cybersecurity, and improve operational efficiency. The successful migration of records from the
County’s Laserfiche archive to the Town’s in-house server, along with the implementation of user permissions,
secure certificates, online forms, automated workflows, and PayPal payment integration, has streamlined
Clerk operations, improved public access to services, and enhanced data security. Investments in backup and
recovery—including upgraded NAS storage, immutable Veeam backups, and increased internal bandwidth—
have substantially strengthened the Town’s disaster recovery capabilities and ensured reliable overnight
server backups. Collaboration with New York State to deploy CrowdStrike has elevated network and endpoint
protection, providing proactive monitoring against malware and vulnerabilities. Additional improvements —
such as recovering the Town’s YouTube account after a Zoom incident, upgrading security camera systems,
modernizing software tools, establishing a dedicated scanning station for record archiving, enhancing meeting
and review spaces with large displays, and securing a $50,000 grant and state -issued two-factor security
tokens—have collectively improved transparency, security, resilience, and service delivery for residents and
staff.
IT 2027 Goals
⚫ Cleanup the file server and security permission’s
⚫ Work with Fortinet to fine tune our forti-environment
⚫ Continue to work with departments to find use cases for
Laserfiche.
⚫ Migrate our office 365 licensing from O365 to M365