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Home My WebLink AboutComplaint email.pdf Marty Moseley From: Virginia Goines <virginia.goines@coniferllc.com> Sent: Thursday,January 5, 2023 5:02 PM To: Marty Moseley Subject: Fwd: 1025 Ellis Hollow Rd- unit 236 Attachments: Better Homes Cleaning Service 2.docx; Better Homes Cleaning Service.docx Please find the attached invoices for the work performed at apartment 236. Thanks! Get Outlook for iOS Senior Community Manager [E] virginia.goines@coniferllc.com a conifer community' From: Mason, Lori (DFA)<Lori.MASON @dfa.state.ny.us> Sent:Thursday,January 5, 2023 4:04 PM To:Virginia Goines<virginia.goines@coniferllc.com> Subject: RE: 1025 Ellis Hollow Rd- unit 236 These were both paid. Hope this helps. Lori Mason APS Caseworker/Representative Payee Tompkins County DSS 320 West Martin Luther King Jr. St. Ithaca, NY 14850 Phone: 607-274-5336 Fax: 607-274-5666 lori.mason @dfa.state.ny.us From:Virginia Goines<virginia.goines@coniferllc.com> Sent:Thursday,January 5, 2023 1:51 PM To: Mason, Lori (DFA)<Lori.MASON @dfa.state.ny.us> Subject: Re: 1025 Ellis Hollow Rd- unit 236 •N:This email came • an externalsource. Donotopen attachments orclickon linksfrom • •' • unexpected emails. Can you provide a receipt to show the cleaning occurred for this unit, or some type of document from the cleaning agency? Senior Community Manager [E] virginia.goines@coniferllc.com a conifer community" i From:Virginia Goines<virginia.goines@coniferllc.com> Sent:Thursday,January 5, 2023 10:42 AM To: Mason, Lori (DFA)<Lori.MASON @dfa.state.ny.us> Subject: Re: 1025 Ellis Hollow Rd- unit 236 Absolutely!!! So we have to WIN WIN!! Senior Community Manager [E] virginia.goines@coniferllc.com a conifer community' From: Mason, Lori (DFA)<Lori.MASON @dfa.state.ny.us> Sent:Thursday,January 5, 2023 10:19 AM To:Virginia Goines<vireinia.goines@coniferllc.com> Subject: RE: 1025 Ellis Hollow Rd- unit 236 Cant make this S*** up. You're welcome!!! It's my husbands birthday so we NEED a Steelers win!! Q Lori Mason APS Caseworker/Representative Payee Tompkins County DSS 320 West Martin Luther King Jr. St. Ithaca, NY 14850 Phone: 607-274-5336 Fax: 607-274-5666 lori.mason @dfa.state.ny.us From:Virginia Goines<virginia.goines@coniferllc.com> Sent:Thursday,January 5, 2023 9:55 AM To: Mason, Lori (DFA)<Lori.MASON @dfa.state.ny.us> Subject: Re: 1025 Ellis Hollow Rd- unit 236 ATTENTION:This email come • an externalsource. Donotopen attachments orclick on linksfrom • • • unexpected emails. Thank you so much for the update, Lori! How crazy that the Aide would be related to him! GO STEELERS! Senior Community Manager [E] virginia.goines@coniferllc.com a conifer community" From: Mason, Lori (DFA)<Lori.MASON @dfa.state.ny.us> Sent:Thursday,January 5, 2023 9:36 AM 2 To:Virginia Goines<virginia.goines@coniferllc.com> Subject: RE: 1025 Ellis Hollow Rd- unit 236 Hi Ginny, I didn't see any insects crawling when we were there or when I took the cleaner there;just flies. Anyway, a cleaner came in and did a deep clean for two days.Took all the garbage, and attempted to clean the carpets. I saw pictures and wow, what a difference. However, she is unable to finish as there appears to be a conflict of interest as the cleaner is the biological sister of Jeremiah, Ellen's daughter's husband, and the relationship is stressed,to say the least. When Ellen told her who was cleaning,Jeremiah texted her and accused her of stealing money from Ellen, and Jeremiah fed Ellen other stories about her. Needless to say, Ellen does not want her back. UGH. She is still on the wait list for an aide, according to ICIRCLE. I just spoke with her and she is at Beechtree for rehab and said she needs surgery on a broken wrist. I'm not sure how long she will be there, but she said her daughter has the dog. I will keep you updated on an aide and will speak to BTCC as well once rehab is near end. Thank you- Lori Mason APS Caseworker/Representative Payee Tompkins County DSS 320 West Martin Luther King Jr. St. Ithaca, NY 14850 Phone: 607-274-5336 Fax: 607-274-5666 lori.mason @dfa.state.ny.us From:Virginia Goines<virginia.goines@coniferllc.com> Sent:Thursday,January 5, 2023 9:03 AM To: Mason, Lori (DFA)<Lori.MASON @dfa.state.ny.us> Subject: Fw: 1025 Ellis Hollow Rd- unit 236 Importance: High You don't often get email from virginia.goines@coniferllc.com. Learn why this is important ATTENTION:This emailcomefrom an externalsource. Do notopen attachments orclick on finksfrom unknown senders or unexpected emails. Lori- Good Morning. I wanted to share the email below with you. Any updates regarding Aide services for Ellen? Thank you. Senior Community Manager [E] virginia.goines@coniferllc.com a conifer community From:Virginia Goines<vireinia.goines@coniferllc.com> Sent:Wednesday,January 4, 2023 4:56 PM To: Marty Moseley<MMoselev@town.ithaca.nv.us> Subject: Re: 1025 Ellis Hollow Rd- unit 236 3 M a rty, I conducted a special inspection with the department of social services and the tenant's caseworker prior to the holiday break. I will touch base with the caseworker as she was working on Aide services for the tenant because there was an accumulation of garbage and debris in the apartment, I will send the caseworker an email this evening and get back to you as soon as I have some information. Thank you, sir. Get Outlook for iOS Senior Community Manager [E] virginia.goines@coniferllc.com a conifer community' From: Marty Moseley<MMoselev@town.ithaca.nv.us> Sent:Wednesday,January 4, 2023 4:31:50 PM To:Virginia Goines<virginia.goines@coniferllc.com> Subject: 1025 Ellis Hollow Rd- unit 236 Virginia, We received a complaint by the IFD about unit 236. They indicted that insects were crawling on crew members when they made entry. Can you provide me with an update on what is or will be occurring to deal with this infestation? Thank you, Marty Moseley Director of Code Enforcement Town of Ithaca 215 N Tioga Street Ithaca,New York 14850 P: 607-273-1783 F: 607-273-1704 www.town.ithaca.ny.us OF/2. F a ua LBW yOQ`� The information contained in this e-mail message is confidential and intended only for the individual or entity to whom or which it is addressed. If the reader of this message is not the intended recipient,you are hereby notified that any dissemination, distribution, alteration, or copying of this e-mail message is strictly prohibited. If you have received this e-mail in error,please immediately notify the sender by telephone(607-273-1783), or by return e-mail, and delete this e-mail message. 4 Better Homes Cleaning Service (Pay To Order Of Tiffany Hall) Invoice Updated $86m4O Overdue since December 29, 2022 Pay Invoice Invoice #000224 December 30, 2022 Customer Ellen lori.MASON @dfa.state.ny.us 607-229-4284 1028 Ellis Hollow Rd 236 Ithaca, 14850 Download Invoice PDF Invoice summary Basic Clean $80.00 Subtotal $80.00 Sales Tax $6.40 Total Due $86.40 Better Homes Cleaning Service (Pay To Order Of Tiffany Hall) thall l 11390@gmail.com 607-351-5912 Please contact Better Homes Cleaning Service (Pay To Order Of Tiffany Hall) about its privacy practices. Better Homes Cleaning Service Invoice Reminder $345m6O Overdue since December 27, 2022 Pay Invoice Invoice #000222 December 28, 2022 Customer Ellen lori.MASON@dfa.state.ny.us 607-229-4284 1028 Ellis Hollow Rd 236 Ithaca, 14850 Download Invoice PDF Invoice summary deep clean $240.00 ($40.00 ea.) x 6 I carpet cleaning $80.00 ($40.00 ea.) x 2 Subtotal $320.00 Sales Tax $25.60 Total Due $345.60 Better Homes Cleaning Service thaIl l 11390@gmail.com 607-351-5912 Please contact Better Homes Cleaning Service about its privacy practices.